Location: About Us >> Accessibility

Accessibility at SHHA

As a small community hospital, it is important to us that we ensure the highest level of accessibility for all of our patients and visitors. We want to provide the means for every person to have equal access to our facility and the services we provide. This is why we have developed a multi-year accessibility plan to outline how we are creating an accessible environment for all persons, disabled or not.

Our plan defines accessibility at SHHA and encompasses everything from infrastructure to information. We have identified barriers, and provided the means to overcome them. We have created policies to address the needs of specific disabilities. We have developed educational requirements for our employees to ensure they are well-equipped to help those with special needs. It is our goal to not only provide an accessible environment now, but to ensure we will continue to do so into the future.

 

To view SHHA's 2013-2014 Accessibility Plan - click here

 

At SHHA we consider the needs of all persons when developing our public documents and communicating to our patients. We understand that some people have disabilities that require the need for alternative formatting, in both information and communications. If you require an alternative format in order to access any of our information or communications we would be happy to provide it for you. This may include providing you with a large-print copy of a document, or even reading a communication to you. Whatever assistance you may need to access any of our public information and communications, we will be happy to provide.

If you have any further questions, comments or concerns relating to accessibility at SHHA, please contact our Accessibility Coordinator by emailing shha.accessiblity@shha.on.ca or calling 519-235-2700 ext. 0 and asking for the Accessibility Coordinator or designate.

AODA Compliance Documents

• SHHA 2010 Customer Service Accessibility Report - click here

SHHA Accessibility Policies

• Accessibility Policy
• Service Animals
• Support Persons
• Disruptions in Service